Smarter shift cover for care

When a gap appears, give your own people the first opportunity to cover it.

Rotagap sits alongside your existing rota and gives every open shift a clear route: your trusted team first, external support only when needed, with visibility and control throughout.

What is Rotagap?

The layer between your rota and the scramble that normally comes next.

Rotagap is shift cover technology built for care providers. When your rota shows a gap, we help you offer that shift through a controlled, internal-first process before turning to external support.

Your managers get a clearer route to follow. Your people get more opportunity. Operations and Finance get better visibility. External support remains available when you genuinely need it.

How Rotagap works

One gap. One clear route.

Instead of jumping straight to external support, Rotagap gives each open shift a structured route through the people and suppliers you already trust.

1

Offer it internally

Give your own team the first opportunity to pick up available shifts through simple email and SMS alerts.

2

Move on when needed

If the gap remains, move through bank or approved external support in the order that works for your organisation.

3

Keep control

See what has been offered, accepted and approved, with clearer visibility of spend, compliance and activity.

More control. Less chasing.

Built around how care teams actually work.

Rotagap helps remove unnecessary admin and uncertainty around covering gaps without forcing you to rebuild the systems you already use.

Put your people first

Give your trusted internal team the first opportunity before external support is needed.

Reduce unnecessary external spend

Make better use of your existing workforce and keep external support for genuine gaps.

See spend earlier

Give Operations and Finance visibility before costs appear at the end of the month.

Keep approvals connected

Bring activity, approvals and essential checks into one clearer process.

Check compliance before approval

Review relevant documentation, expiry information and alerts before external cover is approved.

Simplify timesheets and invoicing

Keep approved hours and supplier activity connected, with less reconciliation later.

Explore Rotagap Features

Support, not another headache

Think of Rotagap as the angel on the shoulder of your operational team.

We are not here to rip out your rota, dictate how your homes operate or add another complicated process.

Rotagap works quietly alongside your organisation, helping managers make the next decision faster and giving leadership a clearer group-wide picture.

When a gap opens, Rotagap helps answer:

Have our own people seen it?
Does external support actually need to be used?
Has the right person approved it?
Are the essential checks in place?
What is this decision costing us?

Choose how you use it

Your technology. Your process. Your level of support.

Use Rotagap with your operational teams or let us provide additional support around the process.

Self-managed

Your managers use Rotagap directly to manage internal cover, approved external suppliers, compliance, approvals and visibility.

Fully managed

Our team can work as an extension of yours, helping manage external supplier activity while your organisation retains oversight and control.

Frequently asked questions

Simple answers to the important questions.

Does Rotagap replace our existing rota system?

No. Rotagap works alongside your existing rota setup. You do not need to replace the system or process you already use.

Does Rotagap supply care staff?

No. Rotagap is technology that helps you manage gaps using your own people first and approved external support when required.

Do our staff need to download an app?

No. Available shifts can be communicated through email and SMS, keeping the process simple.

Can Rotagap help us reduce external usage?

Rotagap creates an internal-first route, helping you make better use of your existing workforce before external support is considered.

Can we still use our existing suppliers?

Yes. Your approved external suppliers can form part of the process, giving you greater control over how and when they are used.

Can Rotagap support multiple care homes?

Yes. Rotagap provides visibility across locations, making it suitable for groups managing gaps across multiple homes.

Can Rotagap manage the process for us?

Yes. Rotagap is available as a self-managed platform or with a fully managed service, depending on the support your organisation needs.

Stop letting every rota gap become a scramble.

See how Rotagap can give your teams a clearer route from an open shift to confirmed cover, while helping you protect time, control and budget.

Take the Live Rotagap Demo